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Availability or price enquiry ?
We recommend you look at our check availability and Book Online page where you can see available rooms and their prices.
Booking online is secure, available 24/7, there are no credit card fees or extra charges and you will receive an instant email confirmation of your booking.
We even have exclusive online booking Special Offers that are only available when you Book Online on our website.
Monday 1st June 2026, 16:06 BST
Country
Telephone us on +44 (0) 191 456 6088 between 10am and 9pm.
Outside of these times you can leave a message (two minute voicemail limit) for us to return your call.
For Great North Run 2026 room availability and rates please visit Great North Run.
If you need to contact us about an existing reservation please reply to your Booking Confirmation email.
If you have booked via a third party travel agent (ie not direct by telephone or using this website) please use this Enquiry form to as we need more information to identify your booking.
Please note that calls from unknown or withheld numbers are not accepted. UK callers can reveal a withheld number using the prefix 1470 before dialing.
If you would prefer to book by telephone our telephone booking rates can be found here Telephone Booking.
If you want to make a new reservation our best price is available when you Book Online.
Online using the form below...
If you need to contact us about an existing reservation please reply to your Booking Confirmation email.
If you didn't receive your Booking Confirmation email please first check your spam folder.
If your Booking Confirmation email is not in your spam folder (and you are certain you have made a reservation with us) and you need your Booking Confirmation email re-sending please use the form below and include both the email address used to make the reservation and also an alternative email address.
We offer some of our accommodation inventory for sale on three different online booking platforms but these websites re-sell our rooms via over 3,500 different branded online booking affiliate websites and travel agents.
If you have booked via a third party travel agent (ie not direct by telephone or using this website) please use this Enquiry form with as much information about your booking as possible as we need more information to identify your booking so we can assist you.
In some cases we don't receive any identifying guest information until the day of arrival, with others we receive partial information at the time of booking.
 Mouth of the Tyne Festival 2026 Mouth of the Tyne Festival is back for 2026... READ MORE |
 Very lovely stay overall, nice spacious clean rooms, comfy bed and nice and warm. Staff were more than accommodating and make a beautiful breakfast. Thank you for a brilliant stay 5/5... READ MORE |
Monday 1st June 2026, 16:06 BST
Country
